I would like to tell you a little story today. I was sitting comfortably having breakfast in a hotel in Austria. A petite, brown-haired waitress approached me and asked me in a Spanish accent if I was here alone. I said yes and replied that I was here to ski. Her eyes suddenly became very big and bright. She told me how courageous I was to just do what I wanted to do and that she would like to be able to do the same. Then she told me her story. She is originally from Spain and married a man...

I'll start with an intriguing question in the title. A challenging question that certainly cannot be answered quickly. To find an answer to this question, we must first consider what effectiveness actually means and how it can be recognised. Let's give it a try. Effectiveness is such a broad term. It could refer to your ability to get things done, your reach, your efficiency. This umbrella term covers everything that is bigger than yourself and goes beyond the limits of normal activity. It...

It's Christmas time. Normally, the end of the year always goes like this: you finish up your work for the year, all kinds of people want something from you, and at the same time you're thinking about home and the gifts and errands that still need to be done before Christmas. On top of that, it's best to clean and tidy up your home so you can start the new year fresh. And then it's finally here: Christmas Eve. Everyone gets together, eats together, talks a lot, and exchanges gifts. This time...